Shipping and Returns

SHIPPING & HANDLING RATES 

Plans

Your choice of FedEx Ground, Express Saver, 2 Day Air,
Standard Overnight, 
Priority, or First Overnight

(choices and their prices appear
during the checkout process)

All other items and optional add-ons

Shipping included
in the price of the item

 

Exchanges and Refunds

Unlike many plan companies, we do allow refunds and exchanges on plans under the conditions described below. Returned plans cannot be re-used, and since it is costly to process, reprint, package and ship plans, we now charge a $100.00 restocking fee for all returned plans. We are glad to answer any questions you have, and we will do our best to help you obtain the plan you want. So please take your time and choose carefully to avoid returns.

  • A $100.00 restocking fee, plus the original postage & handling charge, is deducted from credits or refunds.
  • Unused and complete plans may be returned for refund or credit within 15 days of the initial purchase.
  • After 15 days and within 30 days, unused plans may be exchanged one time only for credit towards the purchase of another plan.
  • No refunds or exchanges will be allowed after 30 days.
  • We do not offer refunds or credits for Custom Plans, Plans with custom changes, Reproducibles, Certifications, or separately ordered Materials Lists.
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